Orders submitted will be processed and shipped within 1-3 business days of order date,, with the exception of holidays and noted warehouse maintenance weeks where orders may experience a delay of up to a week. Please email us at firstname.lastname@example.org or call 650-924-8658 for urgent deliveries.
We accept merchandise in their original condition and packaging within 14 days of order date. Please note there is a 15% restock fee for all returns that is waived for exchanges. Please notify us PRIOR to sending any items back to receive a RETURN AUTHORIZATION # for any exchange/returns. Samples and promotions are final sale.
Donations are non-refundable.
For more details: https://loveheylady.com/pages/shipping-returns-policy
My Heel Boys in action. So comfortable! Note to other brides: I can never find heels that fit for more than 3 hours…you know what I mean: You find shoes that seem comfortable at first, but by the 3rd hour, you’re ready to throw in the towel. On your wedding day, these will not disappoint you. Honestly, you’re shoes are the best investment you can make on your wedding day besides your dress. I had a 12 hour wedding day and my feet never reminded me. -Diana Perrault